Privacy Policy

Effective Date: 02-July-2025

At Param International Oy, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website (www.paraminternational.eu) or use any of our services and communications.

We comply fully with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws in Finland and the European Union.

Param International Oy

Business ID (Y-tunnus): 3464627-2

Rajamaankaari 10B, 02970 Espoo, Finland

📧 Email: info@paraminternational.eu

📞 Phone: +358 41 4865651

🌐 Website: www.paraminternational.eu

Scope and Application

This policy applies to all individuals whose personal data we process, including website visitors, customers, suppliers, and partners. It describes what data we collect, why we collect it, how it’s processed, and your rights.

Personal Data We Collect

We may collect and process the following categories of personal data:

Identification & Contact Information: Name, address, phone number, email, company name
Transactional Data: Purchase orders, invoices, delivery and payment records
Website Usage Data: IP address, browser type, device info, cookies, access logs
Communications: Emails, forms, calls, and meeting records
Regulatory & Compliance Data: Documentation required for customs, import/export, or food authority compliance

We do not collect sensitive personal data unless required by law.

Legal Bases for Processing

Your data is processed under one or more of the following legal bases:

Contractual necessity: To fulfill orders or manage agreements
Legal obligation: To comply with customs, tax, and regulatory authorities
Legitimate interests: Business analytics, fraud prevention, operational improvement
Consent: For direct marketing or newsletter subscriptions (withdrawable anytime)

Purposes of Processing

We process your data to:

Fulfill product orders and maintain customer relationships
Meet regulatory and customs requirements (e.g., Finnish Customs, TRACES)
Handle payments, refunds, and financial reporting
Enhance our website and digital services
Respond to customer queries and service requests
Prevent fraud and protect our systems
Support internal audits, compliance, and business planning

Data Sharing and Disclosure

We may share your data with:

Service providers: Logistics, customs brokers, warehousing, payment processors
Authorities: Finnish Customs, TRACES, Finnish Tax Administration
Advisors: Legal, accounting, or compliance consultants
Technology partners: Website hosting, email platforms, analytics tools

We do not sell or rent your data. If data is transferred outside the EU, it is protected under GDPR safeguards (e.g., Standard Contractual Clauses).

Data Retention

Your personal data is retained only as long as necessary:

Customer & transaction records: Up to 7 years (for accounting/legal compliance)
Contact forms & communication logs: 1–2 years
Cookies and usage data: Up to 12 months or as per your browser settings

Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you
Correct or update inaccurate data
Request deletion ("right to be forgotten")
Restrict or object to certain data uses
Withdraw consent at any time (where applicable)
File a complaint with the Finnish Data Protection Ombudsman

To exercise your rights, please contact us at info@paraminternational.eu.

Cookies and Website Tracking

Our website uses cookies and tracking tools (e.g., Google Analytics) to improve functionality and analyze traffic. You may manage or disable cookies via your browser settings. See our Cookie Policy for full details.

Data Security

We use industry-standard security practices to protect your data, including:

SSL encryption on our website
Role-based access controls
Secure servers and encrypted backups
Regular security updates and monitoring

While we strive to protect your data, no internet system is fully secure. Use of our website is at your own risk.

Third-Party Links

Our website may link to external sites. We are not responsible for the content or privacy practices of third-party websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or data handling practices. Updated versions will be posted on this page with the revised effective date.